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An overview on trends in Customer Experience
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Listen, understand, act: overview on trends in Customer Experience and how SAP C/4HANA as a whole can help companies meet their customers’ expectations.

80 percent of CEOs believe that they deliver a superior experience to customers, but only eight percent of their customers agree. That’s a massive disconnect, which we call the experience gap. Join this webinar to learn how SAP C/4HANA can help you close the experience gap.