Loading...

CX Adoption Best Practices
Watch the video now or in 20 sec.

Customers need more than just outstanding softwareproducts to achieve their desired business value from theirinvestment. At the center of the digital journey, adoptionis paramount to realize business value. In this video, you will getsome insights into the fundamental aspects of adoption and enablement to helpyou set the basis for a successful project from start to end.

Content:

Adoption Overview
              Adoption Definition and Preparation
              Adoption Value
              Adoption Maturity Model

Increase Adoption
              Success Criteria
              Adoption Ambassador
              Publish and Communicate
              Enablement

For further information and guidance on enablement andadoption, please visit our OnboardingResource Center, where you can find solution-specific information toguide you to a successful project.