Product Support - Procurement: Request a Call and Phone Support Enhancements
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This presentation shares information on Request a Call (available to all users) and the upcoming phone support enhancements surrounding auction support in the form of the Request Immediate Assistance button that will go live August 18, 2023 for users requiring priority support in auctions with 60 minutes or less remaining. You may access the accompanying slide deck here as well as the FAQ document of how to use expedited support here.
