SAP-Qualified Partner-Packaged Solution: iProvider - Customer Success Story - LAC South
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CSTI Corp (SAP Gold Partnerin Latin America) has qualified the SAP-Qualified Partner-PackagedSolution: “iProvider”, an application that innovates the digitalcommunication channel for goods and services purchase. The solution can be implementedin only 10 to 14 weeks.

iProvider is built on SAPCloud Platform and leverages SAP Intelligent Technologies (MachineLearning and Chatbot) to automate the supply chain efficiently byexchanging online information between buyer and supplier (B2B). Specifically,it automates approvals and transactions like answering suppliers’ inquiriesusing a knowledge database.

Aldo Castro Ferro, SolutionSpecialist from SAP Partner CSTI Corp shares the solution benefits:

« We estimate thatcompanies using iProvider will benefit from up to 65% inprocess simplification / automation and up to 60% in costreduction. Also, it will be possible to easily monitor all transactions inreal-time and create a better relationship with business partners »

In less than one-year, CSTI has been able to successfully selland implement the solution to several customers in the region. For example: 

Silvia Vicente León, IT Director from Compañíade Minas Buenaventura reinforces the benefits of the SAP IntelligentTechnologies:

« iProvider has helped us to assess how a supplier can access the unit under certain criteria and many approvals.The chatbot also helped us not to be overwhelmed with calls from our supplier with questions, it was the tool to support on the use of the portal. »

Please take a minuteto hear the testimonial of this Customer.