2021 | New SAP Fiori app to Explore At-Risk Customers and Visualize Customer Journey | Public Services
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This is a demo for the SAP S/4HANA 2021 release for Public Services.
In SAP S/4HANA 2021 for behavioural insights (abbreviated to BehaviouralInsights), you can use the Explore At-Risk Customers app to analyze risk scoresand trends across the scenarios delivered by Behavioural Insights. You can alsostudy customer pulse by viewing and analyzing the actions that they perform.
