SAP's support backbone is the central infrastructure located at SAP to provide technical support to our customers. This infrastructure has been updated. The legacy infrastructure remains in place to allow a safe transition for customers. Customers need to switch to the new infrastructure before January 1st 2020 to ensure continuous connectivity.
This update impacts SAP Solution Manager and Focused Run, and also every other ABAP-based SAP system which is connected to the support backbone.
Since we have many changes on the past few months this session will bring the latest resources and news on this topic.
In this session, you will learn about the impacts of the support backbone update on SAP Solution Manager and Focused Run, and what you need to do to ensure connectivity of these systems to SAP after January 1st, 2020. You will also learn where you can get more information about the support backbone update and the required activities.
Other topics that will be covered on this session
• How to prepare for Digitally Signed Notes
• Minimum requirements for Full Connectivity with SAP Solution Manager
• Full Connectivity x Partial Connectivity using SAP Solution Manager
• What to do if you need support